Author: jeneerubinacci36

I've been trying to pay the taxes on a mileage ticket from my account for my sister. I've called repeatedly, flew on my own time and money to IAD to pay in person as advised, and was met by Yasser, a VERY rude manager who wouldn't even try to help me but yet told me to email which I had already done. The email response was to pay at a sales office. He wouldn't even LOOK at the email! I've called, submitted feedback, sent emails, sent DMs via Twitter, and no matter what, I keep getting the same information. The issue is not my credit card or bank, it's the Turkish Airlines SYSTEM! The funny thing is that I can book and pay for a full cash fair, and it went right through! So TK is running a scam and basically doesn't want me to be able to use my miles for a flight. This should be reported as fraudulent business practices.